What is pre-order?

Pre-order is an order placed for item/s before they are available for sale online. 

When you place a pre-order the stock is reserved for you and when the product becomes in stock your order will be dispatched.

The expected delivery period will be noted in the description of the product on our website

How do pre-orders work?

- At the time you place your order, you will be required to pay the full amount of the order to secure your Pre-order

- Pre-order and non pre-order products must be placed in separate order.

- If you need to return any pre-order items standard return policies apply with the exception that the return period is 30 days from the delivery date (not 30 days from when your order was placed).

- Once your order has been placed you will receive your order confirmation via email. 

- Once the product is available and your order has been dispatched you will receive an email with your tracking information.

Please note we are unable to cancel orders for pre-order styles.

SD x WFA pre-order

Once you place a pre-order for Sarah’s Day x White Fox Active the stock is reserved exclusively for you. As all the prints and fabrics in this collaboration are custom-made we have decided to offer pre-order for the last restock so customers are guaranteed to receive everything they want!

The last restock will be in November and to ensure you get everything you want from the collaboration we highly recommend placing a pre-order. Please note pre-orders will be dispatched before the last restock in November.

- Pre-order is open from TUESDAY 9TH JULY 11:00 AM AEST - MONDAY 15TH JULY 12:00 PM AEST

- Estimated delivery for pre-order items is late October

- Discount Codes do not apply to collaborations

If you are unsure or have any questions please speak to us via Live Chat or email us at info@whitefoxboutique.com.